If someone tells you to scan a QR code or approve a UPI request to receive a refund, but your account is debited after you enter the UPI PIN, the transaction direction was likely opposite to the story you were told. Scanning another person's payment QR normally prepares a push payment, while the historical collect/pull model required the payer to approve a request before being debited. NPCI discontinued ordinary person-to-person UPI collect requests from 1 October 2025, although merchant collect and other UPI payment mechanisms remain. This guide distinguishes genuine refunds and reversals fro
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