If a phone is lost or stolen and unauthorised banking or UPI transfers occur before the customer can block it, the strongest case is built minute by minute. The investigation should connect the physical theft time with the handset IMEI, SIM block/reissue, CEIR request, device unlock state, notification exposure, banking-app device/session records, authentication events, transaction IDs/RRNs, IP or geolocation data where available and the beneficiary money trail. A transaction originating from a registered device does not automatically prove the customer was holding the device, while phone thef
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